Unfortunately, due to time constraints, I cannot take custom orders at this time. If you have any suggestions, I would love to hear them! I might include your idea in an upcoming planner / sticker set.
Due to the digital nature of the products, there is no way for you to return the item to us. We don't accept returns, exchanges, or cancellations. But please contact us if you have any problems with your order.
If you purchased through Ellagantstudios.com, you received an email with a link to download your purchase. Tap the link in the email to access your files.
If you purchased through Etsy- Open Safari on your ipad, and log into your Etsy account. Go to you > purchases and reviews. On this page you can locate your order from Ellagant Studios.
* Note: you cannot download through the Etsy app, unfortunately. You can only download through a web browser like Safari.
In Goodnotes, in order for the tabs to be 'clickable' you must have the 'read only' button selected. It looks like a pencil with a line through it.In Notability, you can tap the tabs & links with your finger when you have the 'hand' tool selected. Otherwise, select the 'scissors tool' to tap the tabs with your apple pencil.
The planners in the shop will work on any iPad that runs iOS 13 or later. I suggest using either Goodnotes or Notability to open your planner.For more information on apps & devices please see this blog post:https://ellagantstudios.com/blogs/news/which-apps-are-best-for-digital-planning
Please see this tutorial for helphttps://ellagantstudios.com/blogs/news/digitalplannertutorial
Please see this tutorial for helphttps://ellagantstudios.com/blogs/news/how-to-add-stickers-to-your-digital-planner
Unfortunately I don't know what size inserts fit the cover that you have. :( We make planners in sizes A5, A4 and Letter.
Unfortunately, due to time constraints, we cannot resize planners. What is listed in the store is all that is available at this time.
We are only offering digital downloads at this time.
A5 : 5.8 x 8.3 inA4 : 8.3 x 11.7 inLETTER : 8.5 x 11 in